Airlines Report No Tarmac Delays Over Three Hours on Domestic Flights or Longer Than Four Hours on International Flights in September

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DOT 125-12
Thursday, November 8, 2012
Contact: Bill Mosley
Tel.: (202) 366-4570 

Airlines Report No Tarmac Delays Over Three Hours on Domestic Flights or Longer Than Four Hours on International Flights in September 

Airlines reported no tarmac delays of more than three hours on domestic flights or more than four hours on international flights in September, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today. 

The larger U.S. airlines have been required to file complete reports on their long tarmac delays for domestic flights since October 2008. Under a new rule that took effect Aug. 23, 2011, all U.S. and foreign airlines operating at least one aircraft with 30 or more passenger seats must report lengthy tarmac delays at U.S. airports. 

Also beginning Aug. 23, 2011, carriers operating international flights may not allow tarmac delays at U.S. airports to last longer than four hours without giving passengers an opportunity to deplane. There is a separate three-hour limit on tarmac delays involving domestic flights, which went into effect in April 2010. Exceptions to the time limits for both domestic and international flights are allowed only for safety, security, or air traffic control-related reasons. Severe weather could cause or exacerbate such situations. 

The report also shows that the larger U.S. airlines posted an on-time arrival rate of 83.3 percent in September, down from September 2011’s 83.9 percent mark, but up from August 2012’s 79.1 percent. 

The consumer report also includes data on cancellations, chronically delayed flights, and the causes of flight delays filed with the Department’s Bureau of Transportation Statistics (BTS) by the reporting carriers. In addition, it contains information on airline bumping, mishandled baggage reports filed by consumers with the carriers, and consumer service, disability, and discrimination complaints received by DOT’s Aviation Consumer Protection Division. The consumer report also includes reports of incidents involving the loss, death, or injury of pets traveling by air, as required to be filed by U.S. carriers. 

A news release on the Air Travel Consumer Report is available here. The full consumer report is available at www.dot.gov/individuals/air-consumer/air-travel-consumer-reports. Detailed information on flight delays is available at www.bts.gov

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