DOT 103-13 October Airline Service Improved from Previous Year in all Major Categories
WASHINGTON – In October, airlines improved their on-time performance while posting a lower rate of canceled flights and mishandled baggage than the same period in 2012, according to the U.S. Department of Transportation’s (DOT) Air Travel Consumer Report released today. In addition, airlines reported no long tarmac delays or chronically late flights for two consecutive months or more, and consumers filed fewer complaints with DOT about airline service.
The consumer report also includes data on the causes of flight delays filed with the Department’s Bureau of Transportation Statistics (BTS) by the reporting carriers, as well as disability and discrimination complaints received by DOT’s Aviation Consumer Protection Division. The consumer report also includes reports of incidents involving the loss, death, or injury of pets traveling by air, as required to be filed by U.S. carriers. A news release on the Air Travel Consumer Report is available at http://www.dot.gov/briefing-room/october-airline-service-improved-previous-year-all-major-categories. The full consumer report is available at www.dot.gov/individuals/air-consumer/air-travel-consumer-reports. Detailed information on flight delays is available at www.bts.gov. -END- You are subscribed to DOT News for Department of Transportation. This information has recently been updated, and is now available.
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October Airline Service Improved from Previous Year in all Major Categories
