January 2014 Airline On-Time Performance Down From Previous Year, December

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DOT 30-14
Tuesday, March 18, 2014
Contact: Caitlin Harvey
Tel.: (202) 366-4570 

January 2014 Airline On-Time Performance Down From Previous Year, December 

WASHINGTON – The nation’s largest airlines posted an on-time arrival rate of 67.7 percent in January, down from both the 81.0 percent on-time rate posted in January 2013 and the 68.9 percent on-time rate posted in December 2013, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today. 

Airlines also reported 18 tarmac delays of more than three hours on domestic flights and three tarmac delays of more than four hours on international flights.  Sixteen of the reported tarmac delays involved Southwest Airlines flights that arrived at Chicago Midway Airport on Jan. 2. Due to a snowstorm, those flights were delayed in receiving an open gate.  All of the reported delays are under investigation by the Department.  

The consumer report also includes data on cancellations, chronically delayed flights, and the causes of flight delays filed with the Department’s Bureau of Transportation Statistics by the reporting carriers.  In addition, the consumer report contains information on mishandled baggage reports filed by consumers with the carriers and airline service complaints received by the Department’s Aviation Consumer Protection Division.  The consumer report also includes reports of incidents involving the loss, death, or injury of pets traveling by air, as required to be filed by U.S. carriers.  

A news release on the Air Travel Consumer Report is available at http://www.dot.gov/briefing-room/january-2014-airline-time-performance-down-previous-year-december.  The full consumer report is available at www.dot.gov/individuals/air-consumer/air-travel-consumer-reports.  Detailed information on flight delays is available at www.bts.gov. 

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