October On-Time Performance Slightly Down From September 2014

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DOT 107-14
Wednesday, December 10, 2014
Contact: Caitlin Harvey
Tel.: (202) 366-4570 

October On-Time Performance Slightly Down From September 2014 

WASHINGTON – The nation’s largest airlines posted an on-time arrival rate of 80.0 percent in October, down from the 81.1 percent mark in September 2014, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today. 

In addition, the reporting carriers canceled 1.1 percent of their scheduled domestic flights in October, an improvement over the 1.4 percent rate in September 2014. 

The consumer report also includes data on tarmac delays, chronically delayed flights, and the causes of flight delays filed with the Department’s Bureau of Transportation Statistics (BTS) by the reporting carriers.  In addition, the consumer report contains statistics on mishandled baggage as well as consumer service, disability, and discrimination complaints received by DOT’s Aviation Consumer Protection Division.  The Department routinely contacts individual carriers when it notices spikes or significant variations in complaint types or complaint levels in regulated areas. The consumer report also includes reports of incidents involving the loss, death, or injury of pets traveling by air, as required to be filed by U.S. carriers. 

This news release is available at http://www.dot.gov/briefing-room/october-time-performance-slightly-down-september-2014.  The full consumer report is available at www.dot.gov/individuals/air-consumer/air-travel-consumer-reports.  Detailed information on flight delays is available at www.bts.gov

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