Airlines Report Fourteen Tarmac Delays Over Three Hours on Domestic Flights, Two Tarmac Delays Longer Than Four Hours on International Flights in May

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DOT 63-15

Tuesday, July 7, 2015

Contact: Caitlin Harvey

Tel.: (202) 366-4570

 

Airlines Report Fourteen Tarmac Delays Over Three Hours on Domestic Flights, Two Tarmac Delays Longer Than Four Hours on International Flights in May

 

WASHINGTON – Airlines reported 14 tarmac delays of more than three hours on domestic flights and two tarmac delays of more than four hours on international flights in May, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today. Ten of the reported tarmac delays involved flights departing from Houston on May 25 during severe weather. All of the reported tarmac delays are under investigation by the Department.

 

Airlines operating international flights may not allow tarmac delays at U.S. airports to last longer than four hours without giving passengers an opportunity to deplane. There is a separate three-hour limit on tarmac delays involving domestic flights. Exceptions to the time limits for both domestic and international flights are allowed only for safety, security, or air traffic control-related reasons. DOT rules require all U.S. and foreign airlines operating at least one aircraft with 30 or more passenger seats to report lengthy tarmac delays at U.S. airports.

 

In addition, the nation’s largest airlines posted an on-time arrival rate of 80.5 percent in May, up from the 76.9 percent on-time rate in May 2014, but down from the 81.8 percent mark in April 2015.

 

The consumer report also includes data on mishandled baggage, cancellations, chronically delayed flights, and the causes of flight delays filed with the Department’s Bureau of Transportation Statistics (BTS) by the reporting carriers.  In addition, the consumer report contains statistics on aviation service complaints filed with DOT’s Aviation Consumer Protection Division by consumers regarding a range of issues such as flight problems, baggage, reservation and ticketing, refunds, consumer service, disability, and discrimination. The consumer report also includes reports of incidents involving the loss, death, or injury of animals traveling by air, as required to be filed by U.S. carriers.

 

This news release is available at http://www.transportation.gov/briefing-room/airlines-report-fourteen-tarmac-delays-over-three-hours-domestic-flights-two-tarmac. The full consumer report is available at www.transportation.gov/individuals/air-consumer/air-travel-consumer-reports.  Detailed information on flight delays is available at www.bts.gov.

 

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